September 9 [Complaints, Survey, Coupons]

In this modern world, we have access to the tastes and riches. These tastes and riches are running many businesses and feeding many people. Take the example of Panda Express. It is an American icon, which specializes in Chinese kitchen and offers delights to its customers. The food chain is aware of the fact that customer feedback is the way to run the business efficiently. The improvement in the business can be made only by knowing “what a customer wants”. After that, all practical steps can be taken easily. is an online place where you can take a survey. This survey will participate in the advancement of the business.

The Chinese food company has its official website dedicated to all happy eaters. This website tells all about the menu, cuisine, and special events. You can log on to and become aware of all about this food chain.

Recently, Panda Express opened a portal for customer feedback. You can access that portal at

When you open the portal, it will ask you about a code. That code is available on all bill receipts of the food chain. If you do not have one, then you can visit the food chain, eat a good meal, and get the code.

After getting the code, you will be able to participate in the survey.

Generally, the survey asks questions about the meals, their tastes, your favorite item, behaviour of staff, and what you can recommend. The answers of each question is given as multiple choice. Moreover, you can also provide your opinion in a separate box at the end of the survey.

pandaexpress-com-homepage feedback coupon

How to take the survey on the Panda Express?

You can complete the survey in a few minutes, but the initiation process will take some effort. Here is the list of steps you need to take the survey.

  • Start your computer.
  • Connect to the internet.
  • Open the web browser.
  • Type in com/feedback in the address bar.
  • You will be directed to a page, where you need to give details.
  • At the page you will be asked for the code.
  • The code will be on the bill receipts, fliers of the shop, or on the box from Panda Express.
  • Type in the code, and you will be directed to a survey page.
  • The survey page will include the questions. Some questions will have options, and some have empty space to type the answer.
  • You will be given coupon code at the completion of the survey.
  • This coupon will be valid at all locations.
  • If you have issues with the service, then you must type them in the required boxes.
  • The company will make improvements.
  • You can also sign up for new offers and events at the end of the survey.
  • There is also a prize for completing the survey.
  • You can get that if you are lucky.

Why does Panda Express require customer feedback?

There are more than one reasons for acquiring feedback. And which are mentioned below.

  • Every store has bottom areas, where there is a need for improvement. The feedback tells the management all about the bottom areas.
  • Feedback tells the management about the best stores and top choice items.
  • The management assess the standing of the stores from the feedback.
  • The feedback allows the management to handle the teams at their stores.
  • The feedback tells all about the choice of customers. It provides a clear picture of what a customer wants.
  • The food menu depends upon the feedback. The items on the menu are continuously changed due to response from clients.
  • The feedback builds a trust relationship between the food chain and its customers.

How to contact Panda Express?

If you have a problem or a suggestion, then Panda Express is always ready to hear from you. That’s why they have three means of contact.

Mailing address

You can mail at the address Panda Express Guest Relations, PO Box 1159 Rose mead, CA 91770 USA.

Phone number

You can call Panda Express Corporate office at -LRB-800-RRB-877-8988.

Online contact form

You can contact online at

Also Check:

Q1: Do my survey has an effect?

Ans: Yes, the management takes every feedback seriously, and orders necessary changes. You bad review can affect the store ratings.

Q2: Is Panda Express frozen?

Ans: Yes, you can get frozen items on special request.

Q3: Can you eat healthy at Panda Express?

Ans: Yes, all the meals are healthy. The menu is prepared according to the standards.

Q4: Does Panda Express use food colouring?

Ans: Yes, Panda Express use food colouring in some meals, but the food colouring is organic and according to the health standards.

Q5: Can I order Panda Express online?

Ans: Yes, you can order the meals online.

Q6: Is orange chicken is a real chicken?

Ans: Yes, the real chicken is used to prepare orange chicken.

Q7: How much does a bowl cost at Panda express?

Ans: If you order one side and 3 entrees, then it will cost $8.30. You can also add more premium sides for $1.50 more.

Q8: What does normal bowl have?

Ans: A normal bowl contains veggies, chow mein, rice, sauces, and pickle.

Q9: Does Panda Express sell soup?

Ans: Yes, you can have veggie soup, egg soup, sweet soup, sour soup, tofu soup, and button mushroom soup.

Q9: Does Panda Express deliver to houses?

Ans: Yes, it delivers to houses. But the delivery is subject to distance from the store. Nearly all urban areas have panda delivery.

Q10: Can I buy Panda Express franchise?

Ans: No, you cannot. The company does not offer franchises to private owners.

Q11: What oil does Panda Express use?

Ans: Panda Express uses all healthy vegetable oils.

Q12: What is the best entree at Panda Express?

Ans: The best entrees are orange chicken, honey walnut shrimp, chow mein, fried rice, black pepper chicken, cream cheese rangoons, Beijing beef, teriyaki chicken and veggie soups. You can also tailor the meals with your choice. But the cost will increase with the entrees.


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